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Testimonials

Our personal insurance brokers pride themselves on exceptional customer service and a philosophy that ensures the client / insurance broker relationship is of paramount importance. To see what some of our clients have to say about Rhodes & Williams' insurance solutions, just read the testimonials below. We would like to thank every one of our clients who were kind enough to provide a testimonial for our work and customer service. To provide your own feedback, please contact us now.

 


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The Rhodes & Williams Team are everything that you could want in an insurance Brokerage. They provide great personalized service at very reasonable rates. Over the past 14 years this team has kept up with my ever changing needs for home and auto insurance. The real test of an insurance Broker is when you have a claim. When we had a house fire the whole team at Rhodes & Williams were there to ensure that we had everything we needed. They made what could have been a nightmare into a pleasant experience given the circumstances. I have and continue to recommended Rhodes & Williams Insurance Brokers to all my friends and family.

Kris Bulmer


 

I have asked many, many, many, many questions of my account executive over an 8 month period as I sought to buy my first car. She cheerfully and patiently answered all of them to my satisfaction (before I was a customer) when other companies left me wanting. And she diligently worked with me to help complete the paperwork on two occasions: one a near purchase that I had to cancel and another the actual purchase that I am very, very happy with. So from me to all of you, thank you for your service, thank you Jenny, your kindness is both appreciated and treasured.

Darlene
(North York)


 

Many thanks to Rhodes & Williams Insurance Brokers for the amazing service and speedy delivery on my auto insurance!  You really made it a seamless experience!

 

Shawna (@ParlezShawna)


 

Thanks for the Cadillac style service...Everything is proceeding as planned!

Dan Chenel


 

After repeated problems with our current insurance broker I got in touch with @ottawainsurance from Rhodes & Williams Insurance Brokers who I had the pleasure of meeting on Twitter and then at a local get-together.  Since switching to Rhodes & Williams we have been getting the high level of service we expect.  Knowledgeable, expert staff, and quick, friendly service are all things we would be willing to pay more for but are happy that they actual came at a significant savings! If you're not satisfied with your insurance brokers call Rhodes & Williams like I did and start getting the price and service you deserve.

Sara McConnell


 

"YOUR STAFF IS GREAT. Moving to Rhodes & Williams Insurance Brokers sure was the right choice for us. I wish we had found you sooner!"

Krista & Scott Cooper


 

We're Canadians currently living in Spain, where we own and run www.mbhbusinesscenter.com .
We recently needed rush residential insurance coverage for our son, who studies business at the University of Ottawa.

We contacted several insurance brokers in Ottawa by phone and via the Internet. The attitude of most of these was frankly miserable: not replying to emails at all or vaguely promising to get back to us but utterly failing to so, not returning phone calls, no follow up, no quotations, no service, disinterest all around causing us dozens of wasted long distance phone calls and the loss of our time, of course… with one shining exception. Rhodes & Williams Limited coming to the rescue through Mandy Ledain and the rest of her team. We were treated in a swift, courteous and professional manner and within 48 hours had everything round.


We recommend Rhodes & Williams wholeheartedly; a more competitive, helpful and professional bunch of people you'll not find.


Yours Sincerely,
Peter van Westrenen
Stella Bascunan

 


 

I'd just like to say that when we had a flood last spring, we called our broker and within two hours, we had the help we needed to pump the water and dry our basement out.  We were extremely pleased with the speed of their response and later, the speed with which our claim was processed. I would recommend Rhodes & Williams to anyone looking for a broker.

Geri Graham

 


 

I have dealt with this insurance company since 1989. It is truly the best insurance company I have had to pleasure to deal with. The staff is very professional, knowledgeable and courteous and right on top of new trends. During this time I had one claim and their service and help during this time were first class. I have several of my family members enrolled with this company and have referred them to several of my friends.

Fred Waelz

 


 

I have dealt with Rhodes & Williams for many years.  In fact, I believe they may have been my only broker since I bought my very first car some 25 years ago.  I have had the odd vehicle or house claim over the years and have always been treated very well and efficiently.  A few years ago I was approached by a direct writing agent competitor of theirs and I sent her a copy of my policy in order for her to compare it to what they could offer.  She called me back and honestly told me she couldn't beat it.  I am confident that I am with the best broker who is finding me the best insurance to meet my needs.  Thank you!

Wendy Heney

 


 

I have been with Rhodes & Williams for a number of years and I am completely satisfied with their professional manner and their interest to quickly and carefully respond to any concerns I may have. I will continue doing business with them. The prices are very competitive and the service is excellent. Thank you.

M. Johnston

 


 

We have enjoyed Rhodes & Williams Insurance Brokers service for over 25 years. They have always been accessible and pleasant with our requests and we feel they give us the best price available!!

Sheila Minogue-Calver

 


 

We have been with Rhodes & Williams for over 50 years and would not change our broker. As we have always had a good response to any of our questions.

Betty Symons

 


 

I think you're doing a great job. That's why we've been with you for so
many years now!

Gerard Torenvliet

 


 

Rhodes & Williams provides an excellent fit for my insurance needs. When I have made a claim in the past the agent has been prompt, knowledgeable and courteous.

Robert Anderson

 


 

I have always felt well looked after by Rhodes & Williams.

Pat Rogers

 


 

I have had positive feedback from the insurance broker and company employees for many years.  Being a competitive market I feel that I am getting a fair deal for my insurance.

Henry Mierzwa

 


 

I have been with Rhodes & Williams for many years, and am totally satisfied.

Alan Vallee

 


 

I am so pleased with the service I have received from Rhodes & Williams that I referred my mother to them when her insurance through another broker seemed much too high.  Rhodes & Williams not only saved her money, which is important as my father just passed away and her income has changed, but they also worked with me to make the appropriate changes and everything while my mother was in hospital for a knee surgery. I would definitely recommend them to others who are looking to improve their coverage, service or price for insurance.

Sharon Bond

 


 

Our relationship with Rhodes & Williams is relatively short but we are 100% satisfied in our dealings with Louis Dickinson as he shopped around to satisfy us.

Dawn/Peter Haime

 


 

We receive excellent, professional service from Rhodes & Williams.  All of our expectations are quite high, and they are met as we desire.  They have also gone above and beyond in the past for us, and that made a tremendous difference for us.  A recent "destroyed swimming pool" claim was very, very quickly handled and settled with a minimum of fuss.  We were very impressed.  We cannot see ourselves seeking insurance advice or products from any other company.

John Barry

 


 

I received nothing but great service and prompt response.

Andre Dionne

 


 

Thank you for the excellent, outstanding service... We look forward to a long relationship with your company.

Jill and Warren McBeath
Ottawa, ON

 


 

My broker at Rhodes & Williams has always been very professional and compassionate to my needs as a customer, she is very personable and I find it easy to talk to and relate to her.

Thank you for making my insurance experience enjoyable.

Lori Allen

 


 

We are very pleased with the service that you provide.  It is very nice to be able to deal with people who truly care about what matters to us and act in our best interest.

Jeremy & Megan Nowiski


 

..my most sincere THANKS! for your great work...looking out for our best interests!!!

Peter Tzivanopoulos


 

I wanted to send a quick note to let you know what a pleasure it has been to deal with Heather Bonadie.  She has been assisting me and my wife over the last few days with auto insurance for a new car.  She has been very responsive, informative, efficient and, most importantly, professional and friendly.  I work in the professional services sector too and really appreciate someone as talented as she is.  A great asset for your team!

Phil Cartwright


 

 


I wanted to send a quick note to let you know what a pleasure it has been to deal with Heather Bonadie. She has been assisting me and my wife over the last few days with auto insurance for a new car. She has been very responsive, informative, efficient and, most importantly, professional and friendly. I work in the professional services sector too and really appreciate someone as talented as she is. A great asset for your team!

Phil Cartwright

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